Email Track Delivery In cPanel

What is Email Track Delivery In cPanel?

Email Track Delivery In cPanel

We send and receive emails in the daily routine of our life. Sometimes, an email hasn’t reached to the destination which we have sent. These are the common issues faced by a lot of people. There is a way of tracking your emails and also you can know the reason for the issues. Track Delivery is a tool that is used to track the email which you sent and enables the user to identify the problem, during the failure of email transfer.

Email Track Delivery tool in cPanel

STEP 1: Login

Log in to your cPanel account.

STEP 2: Track Delivery

Under ‘Email’ sections, click on ‘Track Delivery’.

Track Delivery

STEP 3:  Recipient Email

In the ‘Recipient Email’ box, you can enter the email address of a single recipient and click on ‘Run Report’. You can get the report based on the filters such as

Show Success – It shows the lists of emails, which are successfully reached to the end-user

Show Deferred – It shows you the lists of emails which are sent with a warning

Show Failures – The emails which are not reached shown under this filter. Also, it shows the reason for the failure of email.

Show In-Progress – The emails which are transmitting from the source user.

Recipient Email

You can also click on ‘Show All’ to view all the email results.

STEP 4: Delivery Email Report

The table which is displayed shows detailed information about the emails. The four major columns in the table are

Information Table

In the Event column, it shows whether the email is successfully sent or not.

The Spam Score is also available for the email which is calculated by ‘Apache SpamAssassin’.

Result column informs the user, whether the mail has reached the destination and also the error occurs while transmitting email.

For more information, you can simply click on the ‘Information Icon’ under the ‘Actions’ to view more information about the email delivery report.

Delivery Event Details

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